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General collection and use

Palmera Destination Services / Palmera Travel, S.R.L. is 100% committed to protecting your privacy. Our privacy policy applies to data and information collected by Palmera through its website, services and employees online as well as offline. These data include your name, address, age, phone number, e-mail address, company info, ID/username & password for signing in to the Palmera website and credit card information. Palmera might also collect information about your interaction with our website such as keywords entered in the search function, browsing history and purchasing history.

Palmera collects and uses the data and information which you voluntarily provide to Palmera in order to operate and improve our site and services and to communicate with you e.g. by providing you with the products and services you request, by sending you booking confirmations, updates, newsletters, special offers and promotions, invoices and by answering your questions and comments.

Storage and disclosure

Personal information collected on the Palmera website may be stored and processed in the Dominican Republic or any other country where Palmera or its affiliates, subsidiaries or service providers maintain facilities.

Palmera may share your information with its affiliates, subsidiaries and third party service providers to whom your information is necessary in order to provide you with the service, information and/or offers which you have requested.

Palmera may share your information to our successors or assigns in the case that we should undergo a corporate transaction, merger or asset sale. If your information is shared with any third party, Palmera cannot control how that third party collects, uses, stores or shares your information and Palmera cannot be held responsible for the actions of any third party.

Children’s privacy

Palmera does not sell products or services for purchase by children or anyone under the age of 18 and this site is not intended for persons under the age of 18.

Booking and payment tools

Palmera may provide third-party links or cooperate with third parties in order to provide you with access to online booking and payment tools. These online tools are owned and operated by third party providers. Palmera may provide access to these online booking tools as a service to you and is not responsible for their operation or information practices. The tools often gather personally identifiable information and financial information from you to complete your bookings and your service may include some of your personally identifiable information in the link to the booking tool to help streamline the booking process.

Your consent to this privacy policy

By providing your information to Palmera, you are giving your consent and permission for any use of the information according to this privacy policy. If you do not agree with the terms stated in this privacy policy, please do not use the Palmera website or provide Palmera with any personal information. If you would like to view your personal information or request changes to your information, please contact Palmera by e-mail at info@grouppalmera.com or at 809 552 9998.